Burbank Auto Repair

I was very happy with my recent service visit to Ali's Olive Auto Center. The staff there took time to listen to me and make appropriate, value-conscious recommendations based on what they heard. Plus, I found the service to be quick, friendly, and reliable.

Hi, my wife Barbara and I are experiencing an uneventful experience with having our Chevy truck pass state smog at the present time. After three returned trip to our usual inspection center and one corrective air censor installation made at Ali's yesterday,the test made this morning was negative again. After contacting Shawn and meeting with him with our truck this afternoon, Barbara and I appreciate hearing that he will work with us to clear the failures and to have our vehicle pass the required state smog test. Barbara and I are experiencing some financial set backs and are concerned how your services could be paid. We are serching different avenues to meet our obligations. Sincerely, George & Barbara Herczak Most of all, we recognize the prompt, fovorable, courteous manorizims extented our way on our first visit to your shop. The initial fair price for the work initial work is most appreciated at this time.George

Once again, Olive Auto Center has matched my expectations of what an auto center should be. Great customer service, friendly attitude, reasonable prices, and of course solid work. As long as I am in CA I will never go to another mechanic again. Thank you Olive Auto Center.

My experience at Olive Auto Center was fabulous as it has been for about 15 years!Thanks once again for keeping my car on the road!

Service that is always outstanding. Ali is a great guy and runs an honest, hard working business. We have taken our vehicle to Olive Auto Center for several years. Every service on our vehicle was done correctly.

Once again went to Ali and the gang and received excellent service at a very reasonable price. Thanks again.

Very straightforward and informative in explanation and service. Very timely with great follow-up.

Ali is not only the most honest mechanic Ive ever met, but probably the most honest customer service in general I've ever received. I have been coming here for 5 years now, mainly because of his honesty and straightforwardness. He will find the lowest price available for what your vehicle needs. 9 times out of 10, I walk out of there with such a low cost and breathe easy. Sometimes, of course, certain mechanical things may cost more, whether it's because of the nature of the part needed, if it's labor-intensive, or both. When I first started going, I would always get a "second opinion" of another mechanic (including the dealer of my vehicle) and their quotes were ALWAYS higher. OAC has never done me wrong and I return for all my vehicle needs.

I hope folks read this. I gave AOC a good review over two years ago, and I'm here to do it again. I had a problem with my 05 SUV that went "dead" on me. I called AAA, had em tow me to Olive Auto Center since I had been coming there for awhile anyway. It was a Saturday, and Ali (the owner) was literally getting into his car to go home and had already completely closed up shop. He saw me getting out of the tow truck, recognized me, shook my hand, RE-OPENED the closed gates to his shop, put the car in neutral (because it wouldn't start) and PUSHED the thing into his shop to be repaired the next business day! Then offered me a RIDE HOME!!!! On top of this miraculous help (I mean seriously, WHERE do you find help like that anymore in customer service ANYWHERE?! Anyone else would have said, "Sorry, we're closed".), they could have easily scammed me and said I needed a whole new fuel pump (a common cause for the symptoms of my vehicle - in fact the AAA guy said he figured that's what it was) but instead were honest that it was a simple fuse that blew. At extremely low cost, my car was back and runs like a champ now. For anyone below who said they got "scammed" on money, I whole-heartedly do NOT believe you were scammed. I think whatever they quoted you was just the truth. I have gotten quotes elsewhere for things from other mechanics (including the mechanics at the actual dealer) and OAC is ALWAYS the lowest price offered. They also look for the most inexpensive alternatives if it's applicable. On certain rare occasions, some instances are just more expensive to fix, whether because of the part that is needed or because it's labor-intensive, and unfortunately you gotta pay it. It's like going to the doctor - even the most honest one you've known forever; most times you're going to pay your co-pay, get some cold medicines and be on your way for a low price. But that one time you whack your head and need a full on CAT-Scan, it's going to use a sophisticated machine and more intricate work done. It's gonna cost more and that's it. But to say OAC tries to scam anyone is ridiculous. I've never been to a more honest place of business. They also ALWAYS call me after I get my car serviced and ask what i thought of the service and if anything could have been done better. Who does that if they're trying to scam you? Doesn't make sense. And if you feel like any employee is trying to scam you, just say, "May I speak with Ali?" He'll tell you the truth 100%. Take your car here. Ali is a great mechanic, and a hell of a human being. -MATT from BURBANK

My car was making some weird noise when I went to start it, so I brought it into Ali he explained to me that it was because I hadn't come in for an oil cahnge in ages, woops. Sorry, a girls gotta shop. He could have taken advantage of me because let me be honest, I have no idea about cars. So anyways he performed the oil change, I was out of their in record time and when I got my car back they left me a thankyou card and a piece of chocolate, I mean WHO DOES THAT, so precious, I will totally be back.