I took my car into ALI's on a Saturday - Ali greeted me very kindly as always, and Shawn wrote up my paperwork - i had never met him before but he was very easy going and efficient. Shawn called me on Saturday afternoon saying that after inspection I had a broken radiator and thermostat, and that my car would be done by Monday, which I thought was really impressive considering they are closed on Sunday. They quoted me a price right then and there. Ali called me Monday around 11am to tell me that my car was done - and when i picked it up the price had not changed from the quoted price. I LOVE ALI's. I feel like the work they do is done with pride, and I feel like if I ever felt something wasn't right after they fixed it, they would gladly make it right - that's why I can't see myself anywhere else for service. Thanks, Ali for always giving me a great experience!